Privacy Policy

Last updated: October 7, 2025

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Usage Data

We may also collect information on how the service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues

3. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Your Data Protection Rights

You have the following data protection rights:

• The right to access, update or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@company.com.

Warranty Policy

Last updated: October 7, 2025

1. Limited Warranty

We warrant that our products will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase.

2. Warranty Coverage

This warranty covers:

• Manufacturing defects in materials
• Manufacturing defects in workmanship
• Failure to meet specifications as described in product documentation

3. What is Not Covered

This warranty does not cover:

• Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes
• Damage caused by operating the product outside the permitted or intended uses described by us
• Damage caused by service performed by anyone who is not a representative of our company
• Normal wear and tear
• Products that have been modified or altered without our written authorization

4. How to Obtain Warranty Service

To obtain warranty service, please contact our customer service department at warranty@company.com with your proof of purchase and a description of the defect. We will provide you with instructions on how to proceed.

5. Remedies

If a product is found to be defective during the warranty period, we will, at our option:

• Repair the product using new or refurbished parts
• Replace the product with a new or refurbished product
• Refund the purchase price of the product

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.

7. Duration of Implied Warranties

Any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the warranty period.

8. Contact Information

For warranty claims or questions, please contact us at warranty@company.com or call 1-800-XXX-XXXX.

Returns Policy

Last updated: October 7, 2025

1. Return Window

You have 30 calendar days from the date of purchase to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at returns@company.com
2. Provide your order number and reason for return
3. Wait for a Return Merchandise Authorization (RMA) number
4. Pack the item securely in its original packaging
5. Include the RMA number on the outside of the package
6. Ship the item to the address provided by our customer service team

3. Return Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If the return is due to our error (you received an incorrect or defective item), we will cover the return shipping costs.

4. Refunds

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

5. Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at returns@company.com.

6. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Downloadable software products
• Health and personal care items
• Perishable goods
• Custom or personalized items

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at returns@company.com.

8. Restocking Fee

A restocking fee of 15% may apply to returns of opened items or items not in their original condition. This fee will be deducted from your refund amount.

9. Contact Us

If you have any questions about our Returns Policy, please contact us at returns@company.com or call 1-800-XXX-XXXX.